Responsible gambling: the tools that work and where to find them

Gambling responsibly is not a footer slogan: it is a set of concrete tools, some the operator must provide, others that depend on you. This page brings them together — limits, self-exclusion, free support — and explains what stops working when you play on a site outside your regulator's licence register.

Warning signs

If more than one of these sounds familiar, it is time to use the tools below — and to talk to someone.

Deposit limit, loss limit, session limit

ToolWhat it doesWhere to look
Deposit limitA daily, weekly or monthly cap on depositsOften mandatory at licensed operators
Loss limitA cap on what you can lose in a periodThe operator's responsible gambling area
Session limitMaximum continuous playing timeThe operator's responsible gambling area
Reality checkA regular pop-up with time and money playedAccount settings
Cooling-off periodA temporary break, shorter than self-exclusionThe operator's responsible gambling area

Which tools are mandatory depends on your country. In Portugal, for example, licensed operators must allow daily, weekly and monthly deposit limits. Look for the tools in your account and use them before you need them.

Self-exclusion

Self-exclusion is the strongest tool. Many countries run a national register that covers every licensed operator with one request. Portugal is a good example: since 8 April 2026 there is a new self-exclusion form at the regulator, SRIJ, and the central register applies to all licensed operators at once, for a minimum of 3 months or indefinitely; early revocation only takes effect one month after it is requested. Where no national scheme exists, you can still self-exclude at each operator. Steps in self-exclusion and limits.

Free support: Gambling Therapy

Gambling Therapy provides free online support for people affected by gambling problems — chat, forums and groups, in many languages — wherever you live. Many countries also run national helplines, often listed on the regulator's website. You can reach out for yourself or for someone close to you.

Age: adults only

Online gambling is for adults only: 18+ in most countries, 21+ in some. Age verification is part of registration at licensed operators. If you share a computer or phone with minors, always log out and never save your password in the browser. Operators' terms also list restricted countries from which they do not accept players.

What changes on an unlicensed site

All the tools above assume a licensed operator. On a site outside your regulator's register, national self-exclusion does not reach it, deposit-limit duties do not apply and there is no regulator above the operator. For someone who has self-excluded this is decisive: an unlicensed site will still accept deposits. If you have self-excluded, avoid those sites too — and consider extra layers such as your bank's gambling block.

Frequently asked questions

Where can I get help if gambling stops being fun?
Gambling Therapy offers free online support for anyone affected by gambling, in many languages, wherever you live. Many countries also have national helplines; your regulator's website usually lists them.
Does self-exclusion cover every casino?
National self-exclusion schemes usually cover all operators licensed in that country at once. They do not reach sites that are not in the regulator's register.
Do casinos have to offer deposit limits?
In many regulated markets, licensed operators must let players set deposit limits — in Portugal, for example, daily, weekly and monthly limits are mandatory. On unlicensed sites that duty does not apply.
Why do casinos ask for proof of age?
Because gambling is for adults only — 18+ in most countries, 21+ in some. Age and identity verification is a condition of play at licensed operators.

See also

By Leonor Bettencourt · reviewed October 2026

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