How to register at an online casino — after checking the licence

Registration is the moment you hand your personal details to an operator, so the check comes before the form. This page explains how to sign up for an online casino, from confirming the domain in the regulator's register to account verification, and what to do when registration fails. We do not describe Solverde's sign-up form: every operator has its own, and only that one counts.

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Before you create an account

Creating an account means letting a site store your name, address, ID and, soon after, your money. If that site is not in your regulator's list of licensed operators, none of that information is under the supervision of an authority in your country. A domain ending that matches your country is not proof either: the proof is the exact domain appearing in the register.

The same applies to the buttons on this guide. They lead to a partner operator, which is not Solverde. Run the same check before you register there.

How to sign up, step by step

Open the confirmed domain by typing it or from your own bookmark — not from a message or an ad.
Enter your details exactly as they appear on your ID: full name, date of birth, address.
Choose a unique password you use nowhere else, and switch on two-step verification if offered.
Confirm your email or phone with the code the operator sends — email/phone verification.
Set your limits before your first deposit. Many regulated markets require operators to offer deposit limits.
Upload documents for account verification, ideally on the same day.

Account verification and KYC

Identity verification — KYC, "know your customer" — confirms that the player is an adult, is who they say they are and is not self-excluded. Expect a photo ID; some operators also ask for proof of address or proof that the payment method is yours. Sending documents before your first withdrawal saves days of waiting later.

Stage	What is usually requested	Tip
Identity and age	Government photo ID	Sharp photo, all four edges visible
Contact	Code by email or SMS	Use an email you will always have access to
Payment	Proof the method is yours	Same name on the casino account and the bank

Logging in and account access

Always log in on the same domain where you registered. A common scam is the fake login page: it copies the casino's look, sits on another address and stores the password of anyone who types it. If you forget your password, use the reset option on the operator's site and ignore unsolicited reset links. Genuine support never asks for your password.

Registration on mobile and in the app

Registering on mobile works in the browser on the confirmed domain, exactly as on a computer. If you want the operator's app, download it only from that domain or a store listing pointing to it — see apps and APK files. Signing up on a phone does not skip identity checks.

Sign-up bonus and promo code

Many operators show a registration bonus or ask for a promo code on the form. We do not publish those amounts: they change often and only the operator's own terms count. Before accepting, read the wagering requirement, the deadline and the max bet. More in welcome bonus and promo codes.

Registration problems

Can't register: details do not match your ID, or an account already exists in your name.
Restricted country: the operator does not accept players from where you are connecting.
Account blocked: verification pending or an active self-exclusion.
Unexplained error: contact the operator's support through the confirmed domain and keep the reply in writing.

Registration FAQ

How do I register at an online casino safely?

Check the domain against your regulator's list of licensed operators first. Then fill in the operator's sign-up form with your real details, confirm your email or phone, and complete identity verification before your first withdrawal.

What documents will I need?

Usually a government photo ID to prove identity and age, and sometimes proof of address or proof that the payment method is yours. Each operator lists exactly what it needs in its terms.

I forgot my password. What should I do?

Use the reset option on the operator's own site, typing the address yourself. Never follow a reset link you did not request, and never give your password to someone claiming to be support.

Why can't I register?

Common reasons: details that do not match your ID, an existing account in your name, an active self-exclusion, or connecting from a country the operator does not accept. The operator's support can tell you which applies.

My account was blocked right after sign-up. Is that normal?

It can be, while verification is pending or if a self-exclusion is on record. In markets with a national self-exclusion register, a licensed operator is expected to block access.

Can I register on my phone?

Yes. Mobile registration normally happens in the browser on the same confirmed domain. If the operator offers an app, download it only from that domain or from a store listing that points to it.